Unlocking the Power of AI and Automation
Our recent session at a conference for financial planners shed light on the transformative potential of AI and automation tools. The key insights we shared are universally applicable, including to attorneys and banks.
Here are the key takeaways:
Start with Process Review
Prior to implementing technology, it’s crucial to begin with a comprehensive process review. Understanding the ‘why’ behind your processes and evaluating their necessity can prevent compounding problems. Focus areas for review should include intake, onboarding, management, and offboarding, as these often involve repetitive tasks that can be automated.
Democratization of Technology
Today, technology is more accessible than ever. Low code/no code solutions and tools like integrations and automations have become readily available, reducing the need for costly development teams or large contracts. AI takes it a step further by performing tasks that were traditionally human-only, such as content generation and speech understanding.
Tools to Consider
We highlighted several tools that can streamline operations and enhance client experiences, including:
Microsoft Power Platform, particularly valuable for those in the 365 ecosystem, offering a suite of tools for custom solutions.
- Forms, facilitating the collection of information with business logic and structured data.
- E-signatures for streamlined, electronic document signing.
- CRM systems for centralized client metadata.
- Planning tools, simplifying complex planning tasks.
- Incorporating AI and automation into your business processes can lead to significant improvements in efficiency, client engagement, and scalability. These tools not only streamline operations but also provide a more personalized experience for clients, making them a crucial part of modern business strategies.
If you have any questions or would like to explore how these concepts can be applied to your specific industry or organization, please don’t hesitate to reach out. We’re here to assist you in harnessing the full potential of AI and automation.